Privacy Policy Statement
Reef & Root is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines the types of information we collect, how it is used, and the steps we take to ensure your personal data is handled responsibly and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant for international interactions. By engaging with our site or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect various types of information in connection with the services we provide, which include landscape design and installation, native plant propagation, erosion control solutions, bio-engineering for coastal stabilization, ecological impact assessments, marine habitat creation, wetland restoration, and sustainable garden maintenance.
- Personal Identification Information: This may include your name, email address, phone number, and physical address when you contact us for inquiries, request a quote, or engage our services.
- Project-Specific Information: Details pertaining to your environmental landscaping or restoration projects, such as site location, project requirements, budget information, and specific ecological concerns.
- Technical Data: Information about your device and how you interact with our site, including IP address, browser type, operating system, referral sources, and pages visited. This helps us improve site functionality and user experience.
- Communication Data: Records of communications, including emails and other correspondence, when you contact us through our website or directly.
How We Use Your Information
The information we collect is used to provide, maintain, and improve our services, communicate with you, and operate our business effectively.
- Service Delivery: To provide and manage our services, including designing, implementing, and maintaining environmental landscaping and restoration projects.
- Communication: To respond to your inquiries, provide quotes, send project updates, and communicate about our services.
- Improvement of Services: To understand how our services are used and to improve the quality, functionality, and user experience of our online platform and offerings.
- Legal and Compliance: To comply with legal obligations, enforce our terms and conditions, and protect the rights, property, or safety of Reef & Root, our clients, or others.
Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share your information with trusted third parties only in limited circumstances:
- Service Providers: With third-party service providers (e.g., IT support, analytics providers) who perform functions on our behalf and are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: When compelled by law, regulation, or legal process to disclose personal data.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, provided the acquiring entity agrees to protect your personal data in a manner consistent with this Privacy Policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. We regularly review our security procedures to consider new technologies and methods.
Your Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data. These may include the right to:
- Access and obtain a copy of your personal data.
- Request correction of inaccurate or incomplete personal data.
- Request erasure of your personal data under certain conditions.
- Object to the processing of your personal data.
- Request restriction of processing your personal data.
- Request portability of your personal data.
To exercise any of these rights, please contact us using the contact details provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically. Any changes will be posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Reef & Root1 Fusionopolis Way, #07-03 Connexis North
Singapore, Singapore, 138632
Singapore